Privacy Policy – Flowion

Effective Date: 08/05/2025
Contact: hello@flowion.app
1. Who We Are
Flowion is a Swedish company providing systems for electric vehicle (EV) charging infrastructure. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We collect the following personal data:
  • Name
  • Email address
This data is collected when you use our:
  • Website
  • Mobile applications
  • Installer portal
3. Why We Collect Your Data
We process your data to:
  • Authenticate users
  • Provide customer support
  • Manage billing and account services
4. Legal Basis for Processing
Our legal basis for processing your personal data is:
  • Contractual necessity – for account creation and use of our services.
  • Legitimate interest – for support and operational improvements.
5. Data Sharing
We do not share your personal data with third parties.
6. Analytics and Cookies
We use Google Analytics to better understand how our services are used. Google Analytics may place cookies on your device. These cookies do not contain personally identifiable information.
7. Data Storage and Retention
Your data is stored securely within the EU/EEA. We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Your Rights
Under the GDPR, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict certain processing activities
  • Lodge a complaint with a supervisory authority
To exercise your rights, contact us at hello@flowion.app.
9. Data Transfers
We do not transfer your personal data outside the European Economic Area (EEA).
10. Data Protection Officer
Flowion does not currently require a Data Protection Officer (DPO). However, we maintain internal data protection practices in line with GDPR requirements.